Privacy Policy

 

1. Introduction

EPIC Leadership Mastery LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

2a. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Name, email address, phone number, and professional title
  • Company name and industry
  • Information shared during coaching inquiries, intake forms, or discovery calls
  • Payment and billing information (processed securely through third-party providers)
  • Correspondence you send to us via email or contact forms

 

2b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address, browser type, and device information
  • Pages visited, time spent on site, and referring URL
  • Cookies and similar tracking technologies (see Section 6)

 

2c. Information from Third Parties

We may receive information about you from third-party platforms such as LinkedIn, event registration tools, or referral partners when you engage with our content or are referred to us.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, deliver, and improve our coaching and advisory services
  • To communicate with you about your inquiries, programs, or service updates
  • To process payments and manage billing
  • To send newsletters, program updates, or marketing communications (with your consent)
  • To personalize your experience with our content and offerings
  • To comply with legal obligations and protect our legal rights
  • To conduct internal analytics and improve our website and services
  • To use AI-powered tools in the delivery of our programs and internal operations — always ethically, purposefully, impactfully, and consciously

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers who assist us in operating our website and delivering services (e.g., email platforms, payment processors, scheduling tools, CRM systems)
  • Professional advisors such as attorneys or accountants, under confidentiality obligations
  • Law enforcement or regulatory authorities when required by law
  • Successors or affiliates in the event of a business merger, sale, or restructuring

All third parties are required to handle your data in accordance with applicable privacy laws and our instructions.

5. Use of AI Tools

EPIC Leadership Mastery LLC integrates AI technologies as part of our leadership development methodology. We are committed to using AI Ethically, Purposefully, Impactfully, and Consciously (EPIC). Any AI tools used in our services:

  • Do not autonomously make decisions about your personal data without human oversight
  • Are used to enhance — not replace — human connection and coaching judgment
  • Are subject to ongoing review to ensure alignment with privacy best practices

If you have questions about how AI is used in delivering your services, please contact us.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze traffic. You may adjust your browser settings to refuse cookies; however, some features of our site may not function properly as a result.

We may use:

  • Essential cookies: required for the website to function
  • Analytics cookies: to understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies: to track engagement with our content (used only with consent where required)

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete data
  • Deletion: Request that we delete your personal information, subject to legal retention requirements
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
  • Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at the information provided in Section 11.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

 

EPIC Leadership Mastery LLC

Email: [email protected]; [email protected]

Website: www.epicleadershipmastery.com

Mailing Address: Virginia, USA

 

EPIC Leadership Mastery LLC